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Plans are the subscription tiers your end-clients subscribe to on your white-labeled PulsyAI platform — each plan combines a flat monthly base price, a fixed number of included minutes, an overage rate for usage above that limit, a customizable list of customer-facing features, and granular visibility controls that let you target specific end-clients.
Stripe Setup is a prerequisite for creating plans. PulsyAI uses Stripe to process subscription payments and overage billing, so you must complete Stripe Setup before any of the plan creation options become available.

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How Plans work in PulsyAI

PulsyAI uses a multi-tenant architecture where Plans appear in three different contexts depending on who is viewing them and from which domain: The same “Plans” URL serves different content depending on context — your end-clients accessing your branded domain see your custom prices, while you accessing your own admin see what you pay PulsyAI. This separation is what makes PulsyAI’s white-label model genuinely white-label: your end-clients have zero visibility into your supplier relationship with PulsyAI.
For your end-clients to see your custom plans (and not PulsyAI’s default pricing), your Custom Domain must be configured and verified. Without a custom domain, end-clients accessing the platform would land on PulsyAI’s default branding and pricing — breaking the white-label experience.
In short: create plans in Rebilling, your end-clients see them through your branded domain.

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The PulsyAI pricing model

PulsyAI plans use a hybrid subscription-plus-usage pricing model designed for voice AI workloads, with three pricing components per plan:
  • Monthly price — A flat subscription fee charged every month (e.g. $49/month).
  • Minutes included — A pre-paid amount of voice AI minutes included in the base subscription (e.g. 10 minutes per month).
  • Overage charge (per minute) — A per-minute rate charged for usage above the included amount (e.g. $0.20 per additional minute).
A client on a $49 / 10 minutes / $0.20 overage plan who uses 30 minutes in a given month would be billed:
Optionally, you can attach a trial period to any plan — a free window before billing starts, configurable in days. All prices are processed in USD.

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Create a plan

1

Open the Rebilling page

Click Rebilling in the left sidebar of your white-label admin. With your Stripe account already configured, you’ll see the plan management interface with the Add Plan button at the top right.
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2

Open the Create a product modal

Click Add Plan to open the Create a product modal. The modal has three sections: Plan Details, Features, and Pricing.
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3

Fill in the Plan Details

  • Plan name (required) — The name displayed to your end-clients (e.g. “Bronze Plan”, “Professional”, “Starter”).
  • Description (required) — A short summary of the plan. This is only visible inside Stripe — your end-clients do not see this description. Use it for your own internal Stripe organization, not for marketing copy.
4

Add features

Click + Add feature to add a customer-facing bullet point. Each feature is a free-text input — type whatever you want to communicate to clients about what’s included in the plan.Features are entirely customizable and unlimited. Common examples:
  • “24/7 AI Call Answering”
  • “Lead Qualification”
  • “Appointment Booking”
  • “Call Transfer to Staff”
  • “SMS Follow-Ups”
  • “Priority Support”
  • “Custom Knowledge Base”
Each feature you add gets a trash icon next to it so you can remove it before saving — and you can edit or remove features after the plan is created too.
5

Set the Pricing

Fill in the three required pricing fields:
  • Monthly price (required) — The flat subscription fee in USD, charged every month.
  • Minutes included (required) — The number of voice AI minutes included in the base subscription each month.
  • Overage charge (per minute) (required) — The per-minute rate charged for usage above the included amount.
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6

Optionally enable a trial period

Check Enable trial period to offer end-clients a free window before billing starts, then enter the number of days (e.g. 3, 7, 14). During the trial, your end-clients do not pay you — they get full access to the plan without subscription charges.
The trial period applies only between you and your end-client. PulsyAI continues to bill you, the reseller, for the actual usage (minutes consumed, telephony costs, AI processing) generated by your end-client during their trial window. The trial defers your end-client’s subscription billing — it does not pause your underlying platform costs with PulsyAI.Factor your expected trial-period usage into your pricing strategy. A long trial with heavy usage can erode your margins if the end-client doesn’t convert.
7

Save the plan

Click SAVE at the bottom of the modal. PulsyAI creates the plan in your white-labeled platform and provisions the corresponding Product and Price in your connected Stripe account automatically — no manual Stripe configuration needed.

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After you create a plan

Once saved, your plan appears as a card on the Rebilling page with all of its details laid out: name, monthly price, trial period (if enabled), cost structure, included features, visibility controls, and edit/delete actions.
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From this card you can:
  • Review the full plan configuration at a glance.
  • Control which end-clients can see and purchase the plan (see Plan visibility below).
  • Edit the plan’s features and trial period.
  • Delete the plan.

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Plan visibility — control who sees each plan

Plan visibility lets you decide which of your end-clients can see and purchase a given plan. This is one of PulsyAI’s most powerful white-label features for resellers and master partners who run mixed pricing arrangements with different clients. Each plan has two visibility modes:
  • All subaccounts (default) — Every end-client on your white-labeled platform can see and purchase this plan. Use this for your standard public plans.
  • Selected subaccounts — Only the specific end-clients you check can see and purchase this plan. The plan is invisible to every other end-client on your platform.
To restrict a plan:
  1. On the plan card, find the PLAN VISIBILITY section.
  2. Switch the selection from All subaccounts to Selected subaccounts.
  3. Check the specific end-clients who should have access.
  4. Click Save Visibility to apply.

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A practical use case

A reseller negotiates a custom deal with a single enterprise client at $1,000/month with bespoke included minutes and features — a price they don’t want their other clients to see. The reseller:
  1. Creates a “Custom Enterprise — Client X” plan at $1,000/month with the agreed features and limits.
  2. Sets the plan visibility to Selected subaccounts.
  3. Checks only the enterprise client’s subaccount.
  4. Saves visibility.
Now the $1,000 plan appears only on that specific client’s pricing page. Every other end-client on the reseller’s platform sees only the public plans — they have no way to know the custom plan exists. This same mechanism supports:
  • Legacy pricing grandfathered to long-standing clients.
  • Pilot pricing for clients testing new offerings.
  • Internal staff accounts on free or discounted plans.
  • Migration plans used temporarily during a pricing change.
  • Promotional plans tied to specific marketing campaigns or partners.

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What your end-clients see

The plans you create appear to your end-clients on the Plans page of your white-labeled platform — accessed through your branded custom domain (for example, yourbrand.com/plans) — formatted as side-by-side pricing cards with the plan name, monthly price, included minutes, your list of features, and a Select button to subscribe. End-clients only see plans whose visibility includes their subaccount — visibility-restricted plans are filtered out automatically based on who is viewing the page.
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End-clients can:
  • Compare all plans visible to them side by side.
  • Subscribe to a plan by clicking Select.
  • See which plan they’re currently on (marked as Current plan).
  • Apply a discount code if you’ve configured one.

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Editing a plan

Once a plan is saved, most fields are locked because Stripe does not allow editing of core Price object fields after creation. The fields you CAN edit are:
  • Features — Add new features, edit existing ones, or remove features at any time.
  • Trial period — Enable, disable, or change the number of trial days.
  • Plan visibility — Change which end-clients can see the plan (All subaccounts vs Selected subaccounts).
The fields you cannot edit are:
  • Plan name
  • Description
  • Monthly price
  • Minutes included
  • Overage charge per minute
To change any locked field, you must delete the plan and create a new one with the updated values.

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Deleting a plan

Click the red Delete button at the bottom of the plan card to remove the plan from your platform.
Deletion is irreversible. When migrating end-clients between plans, the recommended flow is:
  1. Create the new plan first (so it’s available before you remove the old one).
  2. Move existing end-clients onto the new plan via the Clients management interface.
  3. Delete the old plan only after all subscribers have migrated.

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Next step

Clients

Manage your end-client subaccounts, view their dashboards, and impersonate them for support.