> ## Documentation Index > Fetch the complete documentation index at: https://docs.pulsyai.com/llms.txt > Use this file to discover all available pages before exploring further. # Stale Conversations > Handle silent conversations with dual-timer automation — push lead data to your integrations on one timer, and re-engage callers via SMS on another. Includes max retry caps. Stale Conversations is an automation integration that handles silent conversations with two independent timers — one that pushes lead data to your connected integrations, and one that triggers your PulsyAI voice agent to automatically re-engage the caller by SMS. This setup guide is being expanded with a complete step-by-step walkthrough, screenshots, troubleshooting tips, and real-world examples. For current configuration fields and the in-product modal, see the [Integrations overview](/platform/integrations).